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The (Polo) quality looks good to me, very nice. The reason for the order is to find a source where I can get a quality product at a reasonable price. I will likely be purchasing more.
I can't describe how IMPRESSED I am with everything. Starting with the ordering process to the follow up from W&R. My package arrived on time and intact. The packaging of my shirt was first class, I was actually really impressed the way it was packaged. I really hope W&R continues to package all their products this way. You could tell that care, time and pride was taken when my shirt was packed for shipping, VERY IMPRESSIVE. It wasn't just thrown in a plastic bag and thrown in the mail. The shirt I purchased was great, it was exactly as your website described it would be. The material used to make my shirt is of high quality and the color is exactly what I was looking for. I am a 3rd generation customer of JAB, my Grandfather shopped w/ them, than my Father, and now myself. Unfortunately both my Father and I just don't feel that JAB is the same as it was after the merger. We have been looking for a new clothier to shop with, and I'm pretty sure we have now found that in Wilkes & Riley. I do have one little issue, it's totally my fault. I ordered a Large size shirt thinking maybe it would fit, I was wrong.. Is there anyway I could exchange it for a XL size ? Sarah, Thank You so much for taking time not only to follow up on my order, but also too Thank me for my order in your earlier email. I look forward to sustaining a long term customer relationship with Wilkes & Riley.