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Privacy Policy

Wilkes & Riley respects your privacy and does not rent or sell personal information that you provide to us to any third party you do not wish us to do so. At your request, we will not share your personal information with any unaffiliated third party. Our mailing list may be made available to carefully screened companies whose products and services might be of interest to you. If you wish to not receive such mailings, or for your information to be shared with any third parties, as described above, you may contact us via email, phone, or mail with your name and address as it was provided to us, and indicate "Do not share."
Wilkes & Riley may share information with its subsidiaries and other affiliated companies, and with other carefully selected vendors and business partners with whom we work including companies that perform fraud prevention and detection services; assist us in providing our products and services to you; assist in maintaining and managing customer information to provide customer and internet services; taking and fulfillment of orders; conduct promotions and surveys; or assist us in more effectively communicating with our customers. All companies acting on our behalf are contractually obligated to keep all information confidential and to use the customer information only to provide the services we ask them to perform for you and us. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third party vendors. We may disclose personal information we collect from you, if required to do so by law, or in the good-faith belief that disclosure is necessary (a) to obey the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or the rights or property of other users of our Site; or (c) to act in an emergency to protect the personal safety of users of our Site or the public. We may disclose your personal information to the buyer as a result of the sale of stock or substantially all of the assets of Wilkes & Riley, whether by merger, acquisition, or similar/related transactions or in the event of a liquidation of the assets of the company.
INFORMATION COLLECTED
Wilkes & Riley values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Wilkes & Riley recognizes that it must maintain and use customer information responsibly. We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, join our mailing list, register with us or participate in a contest, promotion or survey. Additionally, we maintain a record of your product interests and your purchases online and in our stores. In an effort to serve you better, the information you provide to us is added to our customer database and you will add you to our mailing list. You may receive periodic mailings or emails from us about new products and services, discounts, special promotions or upcoming events. If you wish to not receive such emails or mailings from us, please contact us via email, phone, or mail. You may unsubscribe from our email list directly on the website. Telephone numbers are only used to contact you regarding an order placed with Wilkes & Riley and not used for any promotional purpose(s).

 

POLICY CHANGES
Wilkes & Riley may review and update our Privacy Policy from time to time. Please review this page periodically to make sure you have the current version because by visiting our website you agree to accept any such changes to these policies. When changes are made, we will post them here.
INFORMATION CHANGES OR UPDATES
If you would like us to update your personal information or remove you from our email or postal mailing lists, you may do so at www.wilkesandriley.com.
CALIFORNIA CHANGES OR UPDATES
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. Wilkes & Riley permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, please submit a written request to the following address: Customer Care, P. O. Box 723, Forest Hill, MD 21050. Please allow thirty (30) days for a response.
USER CONTENT
By providing any personal information to Wilkes & Riley, all users, including, without limitation, users in all foreign countries, fully understand and unambiguously consent to our Privacy Policy and to the transfer of such Personal Information across international borders in accordance with Wilkes & Riley’s standard operations, including the collection, storage, and processing of such information in the United States of America.
COOKIES
“Cookies" are used to enhance your experience with our site. Cookies are text files we place in your computer's browser to store your preferences. We use cookies to understand site usage and to improve the content and offerings on our sites such as personalizing your experience at our web pages (e.g. to recognize you by name when you return to our site), saving your password in password-protected areas, and enabling you to use shopping carts on our sites. We may also use cookies to offer you products, programs, or services. You can refuse cookies by turning them off in your browser. However, to take full advantage of our website experience, we recommend that you leave them turned on. If you would prefer to place your order by phone, you may do so by calling us at 1 (800) 593-5221.
CHILDREN’S PRIVACY
Wilkes and Riley will never knowingly collect any personal information from anyone under the age of thirteen. Wilkesandriley.com is not intended to be used by any person under the age of eighteen.
CONTACT US
If you have any questions or comments regarding our privacy policy, please contact us:

By Email:
customercare@wilkesandriley.com

By Phone: (800) 593-5221.

By mail:
Customer Care P.O. Box 723 Forest Hill, MD 21050


Effective as of December 18, 2015
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