I shop online often as well as brick & mortar. I received this plum V-Neck as well as light Blue Merino sweaters and cant stop talking about them. Not only are the beautiful and an excellent value, the care and customer service I received was beyond anything I have experienced from high end retailers. Opening the shipping carton was a real treat. Someone took the time to wrap and make sure it was sealed properly, not just thrown in the box. Carefully placed was the return instructions and a handout on the company. In the age or Anonymity and non existent customer service it was a real treat to become a customer - Thank you Wilkes & Riley, I'll be back