The time it took to exchange shirts and customer service associated with this transaction was not acceptable. The product quality is excellent and washes up very well. So W & R you have an excellent product but your customer service needs to step it up or you may find yourself losing business
M
Michael
Merino Wool Sweater - Mid Grey
Other than having to exchange first size Medium for another Medium as the sides were baggy, the product is extraordinary. Perfect fit, impressive quality wool and hugely versatile color. Every gentleman needs one in their wardrobe if you ask me.