I bought this sweater on sale and when it came, I was happy with the quality but not the fit. The folks at W&R exchanged it without delay.
I now own about about 5 or 6 Wilkes & Riley shirts, and they are the most comfortable, well-fitting, beautiful cotton shirts in my closet. Unfortunately, I'll be retiring in December and won't need too many more dress shirts, however, for all you guys still working, you can't do better than these Wilkes & Riley shirts.
I found this shirt to be perfectly fitted to me. The company went the extra mile during the purchasing process to ensure the fit was the most accurate and appropriate for me. Voila', when I tried it on - it was the most comfortable fit I have ever experienced in a shirt. I am extremely satisfied with their customer service, which created a buying experience that ensures customers get the best fitting product at a most reasonable price. Great service - great product = a overall great purchasing experience.